The fine print, written plainly. Questions about any policy? Reach us through the studio during open hours.
Because our studio has strictly limited capacity and class materials are purchased and prepared in advance, the following policy applies to all class registrations.
We do not offer make-up classes, pro-rated fees, credits, or refunds for missed classes, illness, or schedule conflicts. Fees remain non-refundable regardless of attendance.
If the studio closes due to severe weather, facility issues, or an emergency, families will receive a pro-rated studio credit or refund for the canceled class time.
To ensure a safe and positive creative environment, respectful behavior is required. If a student exhibits ongoing disruptive, aggressive, or unsafe behavior, the studio reserves the right to unenroll the child. A pro-rated credit or refund will be issued for remaining unattended classes, minus the $20 studio administrative fee.
To cancel a booking, sign in to your dashboard or contact the studio. Refunds are issued to the original payment method through Stripe.
Every booking requires a parent or guardian to sign our studio liability waiver during checkout. The current waiver text (studio-liability-2026-09-14) reads:
I hereby give permission for my child to participate in all creative activities and classes at The Creative Collective Art Studio at Folkmoot Friendship Center. I acknowledge that participation involves inherent risks associated with art-making, including the handling of tools (such as scissors, blades, and carving instruments), exposure to various art media, and general studio equipment. I agree to release, waive, and hold harmless The Creative Collective Art Studio, the Folkmoot Association, and their respective staff from any liability for accidental injuries, exposure or reactions to art materials, or damaged clothing and personal items sustained during studio attendance.
Your typed full legal name, the date and time of signing, and technical signature details are stored with your booking record. An optional photo-release consent can be granted or declined during checkout.
What we collect about your family, how we use it, and what we never do with it.
We use Stripe (payments), Resend (transactional email), and Twilio (SMS reminders) to operate the studio. Each processes only the data needed to deliver its service.
To access, correct, or delete your data, contact the studio in person or by email. This policy was last updated September 2026.
The Creative Collective operates in Room B6 of the historic Folkmoot Friendship Center, 112 Virginia Ave, Waynesville, NC 28786.
Folkmoot Friendship Center is our venue partner. Studio bookings, waivers, and policies are managed by The Creative Collective Art Studio.